Permissions please

We had a brand new iPad arrive destined for one of our established users.

Nothing out of the ordinary there.  However when the Service Desk team attempted to connect the device to our Exchange Active Sync site the device failed to communicate with Exchange.

This was not a case of being unable to sync but a steadfast refusal at the first!

No logs and no events generated at all  Great!

User was enabled for EAS (as is the default) in Exchange so it wasn't that...hmmmm.

We noticed that the Active Directory account wasn't inheriting permissions from the parent.  I couldn't be that.  Could it?

Ba-Zinga! - Sorry Sheldon!?

Some needed permissions were missing (i've no idea what) and ticking the inhert sorted these out.

Why this tick wasn't there in the first place? Go figure.

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